Terms of Service

Welcome to Digital Sonic. This website is owned and operated by Digital Sonic Private Limited. We provide IT services, including digital products, web hosting, software setup, and professional technical work. By accessing or using this website or purchasing our services, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

Company Information

• Legal Name: Digital Sonic Private Limited
• Registered Office Address: Koramangala 4th Block, Bengaluru Urban, Karnataka – 560034, India
• Email: business@adigitalsonic.com
• Phone: +91 79755 54501

Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
• The information provided by you is accurate and complete.
• You will use the website only for lawful purposes.

Services & Availability

We provide IT services such as digital products, website hosting, domain-related setup, software configuration, and project-based technical work. Service descriptions on the website are for general information. Final scope for custom work is defined in the order, invoice, or project brief.

We may modify, discontinue, or limit a service without prior notice, except where a paid term is already in effect.

Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Digital Sonic Private Limited may change listed prices, offers, or discounts at any time. A price confirmed in an active order, invoice, or subscription term stays valid for that term.

Orders & Acceptance

Placing an order is an offer to purchase an IT service.

We reserve the right to:

• Accept or reject any order.
• Cancel orders suspected of fraudulent activity.
• Refuse service where required information or lawful use cannot be confirmed.

If we cancel an accepted paid order before delivery or activation, the amount paid will be refunded to the original payment method.

Payment

Payments are collected through secure third-party payment gateways. We do not offer Cash on Delivery for IT services.

By paying, you confirm that you are authorized to use the selected payment method.

Digital Sonic Private Limited is not liable for processing issues caused by third-party payment providers.

Delivery of IT Services

We do not ship physical goods. Delivery means digital access, credentials, downloads, hosting activation, or completion of agreed technical work, as described in our Shipping & Delivery Policy.

• Orders are usually processed within 1–3 business days after payment and receipt of required details from you.
• Instant digital products are typically delivered by email after payment confirmation.
• Custom work follows the timeline in the project scope and starts after we receive required access and information.

We are not responsible for delays caused by incomplete customer information, third-party providers, or events outside our control.

Cancellations, Refunds & Service Changes

Because services are delivered digitally, there are no physical returns, exchanges, or return shipping.

Refunds and cancellations follow our Refund Policy. In summary:

• Digital products are generally non-refundable after access is delivered.
• Hosting and recurring services follow the refund and cancellation rules in the Refund Policy.
• Custom work may be refunded in part or in full only as stated in the Refund Policy.

Acceptable Use

You agree to use our website and IT services only for lawful purposes. You must not:

• Use hosting, email, or other services to send spam or distribute malware.
• Host or transmit illegal, infringing, or fraudulent content.
• Attempt unauthorized access to our systems or other customers' accounts.
• Interfere with the security or operation of our website or servers.

Violation may result in suspension or termination of service without refund, and legal action where applicable.

You are responsible for keeping account credentials secure and for maintaining backups of your own website data and files.

Intellectual Property

All content on this website, including but not limited to:

• Logos
• Brand names
• Product images
• Graphics
• Text
• Website design

is the exclusive property of Digital Sonic Private Limited and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Digital Sonic Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of the website or IT services
• Service activation delays
• Hosting or third-party interruptions
• Loss of data where you did not maintain your own backups
• Technical issues outside our reasonable control

Privacy

Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

Modifications

Digital Sonic Private Limited reserves the right to update, amend, or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on the website.

Contact Us

For any questions regarding these Terms of Service, please contact:

• Digital Sonic Private Limited
• Email: business@adigitalsonic.com
• Phone: +91 79755 54501
• Registered Office: Koramangala 4th Block, Bengaluru Urban, Karnataka – 560034, India

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